Saturday, November 24, 2012

Experience

Someone asked me about experience. Wanted to try out something but the typical judgemental Indian nature wanted to pass the decision on my fate without even letting me have a go at it...
So what experience did I have??
Actually nothing .... Nothing that I'd ever experienced would be of use to me in whatever I wanted to try.
I couldn't justify that pulling dead bodies would prepare me better for pulling sacks of potatoes or food.
Digging trenches could never be of any use unless I was planning to make a living out of shoveling snow off the sidewalk.
Firing a gun would never be of any use because I couldn't hold one without firing it & the CIA wasn't too warm to recruiting me.
I really don't know if setting uniforms immaculately or spit shining shoes would be a job option at all.
I was useless - no useable experience at all. Written off for life!!!
But there was one thing I had - lessons from life ....
When I first killed someone - I learnt nothing was permanent in life. Your best plans could be laid waste by the movement of one finger.
When I ran through a hail of bullets & survived to brag about it but saw a fellow soldier die from a road accident in my arms, I learnt that you couldn't fight fate.
When I jumped without knowing what lay beneath, I learnt that if you don't jump you'll never know how easy it was.
Life taught me a new lesson at every step... Whether it was the resilience of my body, mind or spirit. It pitted me in all kinds of places from Siachen - the highest battlefield in the world to the dunes of the Thar desert. It made me serve under the widest spectrum of bosses each with a spectacular set of idiosyncrasies - very different from the others. It taught me to write articles, reports & assess as well as run behind terrorists & kill, if necessary.
.
.
And here was this guy, who himself never had the guts to take the plunge himself & advertised the ribbed & dotted condom line of "Play Safe"... , passing judgements on what I had not even tried so far ....
Let me try atleast?? Give me a chance - one go at it?
Fate has kept the chance at bay once again .... I presume, for my good! But give up - I will not! I may be down but I'm not out... For the one thing that stuck on from years in olive was the fight in me. I may have lost this battle but the war is yet to be won & win I will !!!!

Sunday, February 26, 2012

20 POINT AIR INDIA/ KINGFISHER REVIVAL PLAN


1.            Before take off/ in flt upgrades at nominal but effective cost.
2.            Last minute fares for normal class travel   like the tatkal service – start 5 – 6 hrs before the take off – avlb only online – no manual scope for hera-pheri.
3.            Downsize – shift manpower from flts to ground staff – especially into customer care.
4.            Reduce ground crew – make them effective, available & helpful.
5.            Prune down food on aircraft – too much in excess, too elaborate & not palatable for a normal person. Make food suit the sector of travel. Outsource it to local caterers in the port of embarkation. Ask crew/ mandate checks for actual consumption/ feedbacks.
6.            Take feedback from passengers. Incorporate prizes for effective feedbacks. Publicise.
7.            In flt entertainment – pay per view games/ movies. X Box consoles on hire basis in flight.
8.            Wi-fi on flts.
9.            Lucky draw/ gift tie ups. Tie up with portals like AHA/ Fashion.com etc.

10.          Publicise in flt sales – give a cut to flt crew for sales.

11.          Quantize performance – reduce/ restrict pay but include allces based on performance, sect, number of flts, number of complaints.

12.          Reach out to the public – advertise and ask for their participation.
13.          Care per person               -              introduce concept of amount of hospitality being showered on a passenger.

14.          Go social – Facebook/ Twitter/ Orkut.

15.          Better ground services – lounges/ ground support staff/ baggage staff.

16.          Improve baggage handling – introduce personalized baggage transfers post flight.
17.          Tie up with railways & cty cabs for end to end transportation.

18.          Tie up with hotels for destination accommodation.

19.          Introduce courier service through flights.

20.          Hire me as a consultant!!!!

9 MKD - The fourth story on ordeals, trials and tribulations (the first part of a two series - Ordeals and then in the second part : Faith)

 It had been almost ten days since Abhi had been out on the operational reconnaissance (op-recce). His Commanding Officer had spelt out the ...